Tier 2 Support Manager — Fintech Escalations Lead

Sezzle is building an innovative team to redefine the shopping experience through fintech-driven solutions. We are seeking a Manager, Tier 2 Support to lead the escalation team, ensuring fast, accurate resolutions and defensible decisions for auditors and partners. You will own end-to-end escalation processes, SOPs, and cross-functional collaboration with Product, Risk, and Payments. The role...