Desktop Standard Workplace Services Grade 2 Engineer

Purpose: Level 2 team acts as the core technical team providing SME level support for the Desktop support services with hand-on experience on maintaining delivering a supreme customer experience on their daily IT life. This role will play a key role in ensuring the health index of the end user machines at a stable operating condition and be available to provide support whenever required. Capabilities: Strong Windows troubleshooting and problem-solving skills. • Strong understanding of SCCM / In…