Front Office Duty Manager - Full Time

Job Description Working operationally at Reception assisting guests with enquiries, check in and out, storage of luggage and general information about the hotel and local area Managing guest inquiries, complaints, and special requests to ensure satisfaction. Training, mentoring, and motivating the team to deliver excellent service. Ensuring that all company and department policies and procedures are followed Completion of reports, conducting shift handover, ensuring all accounting practices and…