Reservations/Guest Experence All Rounder

Job Description About the role About the Role As our Reservations Agent / Guest Experience All Rounder, you will: Reservations Responsibilities Process and manage guest reservations across multiple channels, including phone, email, and online booking platforms. Provide exceptional customer service by responding to guest enquiries, addressing concerns, and offering solutions in a timely and professional manner. Maintain accurate and up-to-date reservation records within hotel booking systems and…