Royal Service Agent, Part-Time

Job Description Provide professional, friendly, and engaging service at all times. Handle all external and internal calls, either by redirecting or assisting the caller. Take ownership of the caller’s request and ensure timely follow-up in accordance with hotel standards. Respond promptly and professionally to all Room Reservation, Rate Offering, and Hotel Information inquiries via telephone and email. Accurately record reservation details in the Property Management System (Property Manager). M…