Team Lead - L2 End User Desktop Support

Application Deadline: 10/30/2026 Address: 4100 Gordon Baker Road Job Family Group: Technology Job Description - L2 Desktop Team Lead Provides Level 2 end user support while acting as the technical lead and primary escalation point for the Desktop Support team in a 24x7x365 support environment. Monitors and restores services for critical end user-facing systems to ensure service levels are met and customer experience is maintained. Leads day-to-day operational activities, provides advanced troub…