Customer Support Representative (m,f) Dutch French

Start: asap DUTIES AND RESPONSIBILITIES: Handle incoming customer inquiries (via phone, email, chat, or automated alerts) and address user needs efficiently Record call details in the call management system, ensuring timely responses and resolutions within the agreed SLA Maintain up-to-date knowledge of services and products, particularly those tailored to individual customer applications Escalate any potential service issues to the senior team members, as needed. Adhere to all project processe…