Q1. How do you maintain patient confidentiality?
Suggested answer: Never discuss patient details outside duty. Follow HIPAA / local privacy law. Lock screens, dispose paper records securely.
Support roles in healthcare (orderly, porter, cleaner, kitchen staff) need empathy, hygiene awareness, and discretion.
Q1. How do you maintain patient confidentiality?
Suggested answer: Never discuss patient details outside duty. Follow HIPAA / local privacy law. Lock screens, dispose paper records securely.
Q2. What infection-control measures do you follow?
Suggested answer: Hand hygiene before/after patient contact, PPE use, color-coded cleaning equipment, isolation precautions.
Q3. How do you communicate with a confused or distressed patient?
Suggested answer: Speak slowly and clearly, use eye contact, give the patient time, alert clinical staff if needed.
Q4. Are you comfortable lifting and transferring patients?
Suggested answer: Mention training (manual handling, slide sheets, hoists). Always work with a partner for transfers.
Q5. How do you handle exposure to bodily fluids?
Suggested answer: Wear PPE, follow spill protocol, report to occupational health, get post-exposure care if needed.
Practice these out loud, then put them to work — browse open positions or check current salary ranges.