Agent Contact Center Mandarin

Job Descriptions Handle incoming & outgoing calls in Mandarin and English Assist customers with accurate information and solutions Handle customer needs according to SOP Record and update customer information accurately Requirements : Minimum D3 from any major Fresh graduates are welcome to apply Min HSK Level 3 certificate Good command of Mandarin & English, both spoken and written Customer Service / Contact Center experience is a plus Communicative, patient, and customer-oriented Willing to work on shifting schedules