Systems Application Engineer: 1 Year Contract at Siemens

Join Siemens now through Kalibrr. You'll make a difference by: Providing Level 2 technical support for mission-critical applications, troubleshooting and resolving complex system issues during the maintenance and support phase in collaboration with internal technical teams and customers. Testing and validating system updates, supporting pre- and post-release testing of application, software, and firmware updates to ensure stability and performance. Investigating and resolving incidents and defects, conducting root cause analysis and implementing fixes to minimize operational disruption. Communicating technical findings and progress clearly to customers, ensuring transparency on issue status, resolution timelines, and corrective actions. Monitoring system health and performance, identifying risks proactively and supporting customers in maintaining system reliability. Assessing and coordinating support ticket escalation, prioritizing and collaborating with internal teams to resolve issues based on business impact. Your defining qualities: Strong foundation in IT systems and infrastructure, with a degree in IT, Computer Science, Engineering, or equivalent hands-on experience. 3–5 years of hands-on experience in Linux environments, including troubleshooting and system administration. 3–5 years of experience working with SQL and databases, with the ability to support data analysis and issue resolution. Familiarity with virtualization and infrastructure technologies, such as VMware, servers, storage, firewall, and networking environments. Experience working in a structured technical support or service environment, managing tickets within defined service levels. Customer-oriented and adaptable mindset, with strong communication skills and willingness to support after-hours or on-call when required.