4496090-Executives

Description Job Summary Responsible for answering the company service desk help line and responding to all calls and emails in an appropriate manner. Maintain up-to-date record of all calls received. Determine problem type, urgency and appropriate action for resolution. Assist the customer community in understanding the system on related calls. Follow through on all problem reports escalated by user or automated system. Knowledge, Skills and Abilities Education: Graduate or related experience. …