A22-011_Technical Support Engineer

A Technical Support Engineer is expected to learn the Kofax MFD Enterprise Printing and Scanning solutions and support the partners and end customers across the globe. The key responsibility will be to accepts the calls, emails and portal requests and responds to the queries of the partners/customer over the call and effectively manages cases in our CRM. Principal Duties & Responsibilities: Support the partners and direct support customers in the best possible way. Host remote session to review…