Application Support Manager - Salesforce

Job Description: Essential Duties and Responsibilities:  Assisting users in troubleshooting code, integration & implementation of salesforce product  Coordinating with different teams on integration points & bring resolution to the problems  Leading support team and also serve as an escalation point for support  Understand the business complexity & provide resolution/ workaround to the user problem  Resolve user service issues and skilfully manage complex customer service probl…