Description
Job Description: 1. Online Order Fulfilment & Last-Mile Delivery Own end-to-end order processing from receipt to dispatch, ensuring fulfilment within defined SLA windows (standard and express) Monitor real-time order dashboards; proactively resolve picking errors, OOS situations, and delayed dispatches Coordinate with Delivery Executives (DEs) for timely assignment, dispatch, and route adherence Track key last-mile metrics: on-time delivery %, failed delivery %, return-to-store (RTS) rate Handl…
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