Conversation Designer - Digital Assistant

Conversation Designer- Digital Assistant How have you used customer data and feedback to improve chatbot support? How have you worked with other teams to create and validate user-friendly chatbot solutions? About our Team Researcher Support and Customer Experience is a global department that plays a critical role in shaping the experience of the research community when interacting with Elsevier throughout the editorial and publication journey. Our team is focused on delivering seamless, effecti…