Customer Care - Loyalty Programs

Job Summary: We are seeking a proactive and customer-oriented Customer Care Executive to manage and support a loyalty program for electricians. The role involves engaging with electricians, resolving queries, and ensuring smooth participation in the loyalty program. The ideal candidate will have strong communication skills, CRM familiarity, and experience in handling trade or technician-based customer service. Key Responsibilities: Act as the first point of contact for electricians enrolled in …