Customer Education Manager

Role Purpose A Customer Education Manager in a B2B SaaS environment owns the strategy, execution, and impact of customer education programs that directly drive product adoption, value realization, and customer success. This role combines strategic thinking with hands-on program leadership—you will design the educational roadmap, mentor a small team, and own measurable outcomes. Your work transforms how customers learn our product, reduces support burden, and accelerates time-to-value. Job Descr…