A

Customer Support Engineer 3

Amadeus

📍 Bangalore, Karnataka, India

via Adzuna API (IN)

Full-TimeOn-Site
Apply

Description

Job Title Customer Support Engineer 3 Key Responsibilities Production Support & Service Operations Provide Level 3 operational support for enterprise CIAM platforms and customer authentication services. Monitor platform health, authentication success rates, service availability, and application performance. Investigate, troubleshoot, and resolve production incidents within agreed SLA timelines. Perform root cause analysis (RCA) and drive corrective and preventive actions. Support Incident, Prob…

Similar Jobs

Download Now

Available On

Free Download

Customer Support Engineer 3 — Amadeus (Bangalore, Karnataka, India) | BlueCollar.jobs | BlueCollar.jobs