Customer Support Specialist

Job Description: Overview : We seek a Customer Support Specialist with at least 1 year of experience and a functional understanding of Tally or other ERP. The ideal candidate will be soft-spoken, patient, and skilled in delivering exceptional customer service. Responsibilities : Provide support and assistance to customers using. Troubleshoot and resolve customer issues in a timely and efficient manner. Communicate clearly and professionally with customers via phone, email, and chat. Maintain de…