Duty Manager - Soft

Key Responsibilities: Helpdesk & Mailroom Operations: Provide management advice and support for escalated issues. Ensure immediate response to priority calls and follow proper escalation protocols. Address accidents or crises promptly. Ensure proper distribution of C-mail and government agency mail. Front Office Operations: Supervise front office operations, ensuring high standards of housekeeping and service. Conduct rounds of lobby, restrooms, and common areas. Respond to priority calls and e…