Duty Manager - The Hoxton Bengaluru City

Job Description What you’ll do… Lead the day-to-day operation of the hotel during your shift, ensuring everything runs smoothly and our guests have an exceptional experience from arrival to departure. Be the key point of contact for guests, handling requests, feedback and service recovery with confidence, empathy and personality. Work closely with Front Office, Housekeeping, Engineering, Food & Beverage and Security teams to ensure seamless communication and collaboration across the hotel. Take…