Description
We are looking for an experienced Escalation Engineer with 5 years of expertise in managing and troubleshooting enterprise environments. The role involves acting as an escalation point for Service Desk, resolving complex issues related to Windows Server, Exchange, Office 365, and network infrastructure. The candidate will handle advanced troubleshooting, security threats, server and desktop support, while ensuring timely incident resolution within SLAs. Key Responsibilities • Act as escalation …
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