Financial Service Manager (FSM) -HCL FT

Key Responsibilities Act as the primary point of contact for all non-technical billing and financial service requests from customers Manage and resolve billing-related issues, ensuring timely communication with customers Monitor and track debt-related issues and initiate credit note processing where required Ensure accuracy and maintenance of customer financial records, billing data, and account information Support onboarding of customers onto billing systems and platforms (e.g., VEC billing sy…