Guest Service Associate - Front Office, Holiday Inn Express Bengaluru Yeshwantpur

Description Key Responsibilities: 1. Guest Handling Welcome guests warmly and ensure a smooth check-in and check-out process Provide accurate information about hotel services, facilities, and local attractions Handle guest queries, requests, and complaints promptly and professionally Ensure a positive first and last impression for all guests 2. Front Desk Operations Manage reservations, room assignments, and billing procedures Maintain proper records in the Property Management System (PMS) Coor…