Guest Service Associate Front Office - Holiday Inn Express Chennai OMR Thoraipakkam

Key Responsibilities Guest Service Welcome guests with a warm, friendly, and professional attitude. Perform efficient check-in and check-out procedures. Verify guest reservations and identification. Provide accurate information about hotel facilities, services, and local attractions. Handle guest inquiries, requests, and complaints promptly and professionally. Ensure guest satisfaction throughout their stay. Reservations Process room reservations, amendments, cancellations, and walk-ins.…