Head Application Management Group

Key Responsibilities: Production Stability & Operational Oversight: Ensure 24x7 stability of over 300 business-critical applications with zero tolerance for production outages in customer-facing platforms. Define and drive Incident, Problem, and Change Management processes for timely resolution, root cause analysis, and prevention of recurring issues. Implement monitoring, automation, and self-healing tools to improve observability and reduce manual interventions. Business & Stakeholder Engagem…