Hotel and Lodging - Business Process Designer

Key Responsibilities Analyze existing hotel and lodging operational processes, identifying inefficiencies or gaps Design new or optimized processes to improve service delivery, operational efficiency, and guest experience Document workflows, standard operating procedures (SOPs), and process maps Collaborate with department heads (front desk, housekeeping, F&B, reservations, etc.) to ensure process alignment Support implementation of process changes, including training staff and monitoring compl…