Infrastructure Engineering Senior Advisor HIH - Evernorth

Key Responsibilities Install, customize, support, and maintain z/OS and associated IBM/third-party products. Administer SMP/E product installs and manage Broadcom ESP installations and maintenance. Debug system and application dumps using IPCS and Abend-aid tools. Maintain documentation for all OEM software products and coordinate with vendors for system support. Lead issue diagnosis and resolution for software/hardware problems, including highly complex or critical incidents. Provide technical…