T
IT Helpdesk
Trigent Software Private Limited
📍 Richmond Town, Bangalore, India
via Adzuna API (IN)
Full-TimeOn-Site
Description
Job Summary : Key Responsibilities Provide remote technical support for users working in virtual desktop and Windows-based environments. Monitor and manage support queues in ServiceNow (SNoW) and respond to incidents and service requests in a timely manner. Perform outbound day 1 calling and ongoing user support as part of the onboarding process. Troubleshoot and resolve issues related to Azure Virtual Desktop (AVD) access, authentication, session stability, and profile persistence. Support pri…
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