Member Experience Manager

Responsible for managing the complete Member Onboarding Process to ensure a seamless start to each member's journey. Conducts fitness consultations to assess member needs and goals. Identifies the most effective combination of tools and personnel tailored to individual members. Manages and improves the member retention score through strategic engagement. Strategizes, organizes, and promotes programs across Community Events, Self-Directed Training, Group Classes, and Personal Training . Leads tr…