Network Operations Technician

Network Operations Center (NOC) Analyst Overview We are seeking a NOC Analyst to provide 24/7 monitoring and incident response for mission-critical healthcare SaaS platforms. This role is the first line of defense for production systems, responsible for detecting issues, executing runbooks, and escalating when needed to ensure platform stability and customer satisfaction. The ideal candidate has strong technical troubleshooting skills, experience with monitoring and observability tools, and the…