Onsite Support Engineer (L1)
Mancraft Consulting
📍 Jabalpur, Madhya Pradesh, Madhya Pradesh, India
via Adzuna API (IN)
Full-TimeOn-Site
Description
Job Description: As part of the Onsite Support Engineer (L1), the candidate is expected to support the Network Troubleshooting & server diagnostics. Manage the live system and onsite client on day to day support activity. Make sure the SLA are met with the high standard delivery and proper RCA. Regular briefing with clients and backend team on problem understanding and resolution. Overall incident management activities with dashboard, Traceability and incident resolution. Owning and responsibil…
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