Description
💼Operations Manager – US Customer Service 📍Location: Gurugram/Pune/Jaipur 📌Must have: 8-16 years of experience in Operations 📌Role Summary Manage end-to-end US customer service operations and ensure SLA, quality, and customer satisfaction targets are met. Lead, coach, and develop Team Leaders and Customer Service Associates to drive performance. Handle customer escalations and ensure timely...
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