Oracle Service Support Lead

Job Description Job Title IT Service Support Lead – Oracle EBS & Oracle Fusion Finance Applications Role Summary The IT Service Support Lead will be responsible for leading the day-to-day operational support of Oracle EBS and Oracle Fusion Finance applications, ensuring high-quality service delivery in line with ITIL best practices. The role will oversee Incident, Service Request, Major Incident, and Escalation Management while ensuring compliance with agreed SLAs, KPIs, and audit requirements.…