Retention Manager - Delhi

Job Description: Independently handling Mortgage Retention from Balance Transfer to other Banks / FI’s in Noida, Ghaziabad & Delhi region To groom Retail Branches about product, policy & process Act as a single point of contact for all Asset Servicing Branches & HUB in Noida, Ghaziabad & Delhi region Independently handling customer grievances raised to RBI, Head Service Quality & legal cases related to Mortgages Product Building digital journey to on board customer journey for mortgage applicat…