Senior Associate -IT

Job Description Job Title: Service Desk Engineer (L1/L2) Location: Bangalore Mode of work: Hybrid Shift Timing: Rotational Shift Job Summary We are seeking a skilled and customer-focused Service Desk Engineer (L1/L2) to provide technical support for end users across infrastructure, applications, and devices. The role involves incident resolution, system administration, and collaboration during major incidents while ensuring compliance with ITIL best practices. Key Responsibilities Provide L1 & …