Senior Customer Service Manager

Customer Adoption Engineer BMC Helix | Customer Engineering | Global Role Summary The Customer Adoption Engineer is the quarterback for the end-customer account post-sale — the single, accountable point of contact who owns the customer experience end to end. This applies to both direct accounts and partner-led accounts: end-customer adoption ownership sits with the Customer Adoption Engineer regardless of the sales motion. The role combines architectural understanding of the BMC Helix solution …