Senior Investigation Specialist, Last Mile - Flex VoD

The Rabbit App Bug Triage (RABT) team is part of the Voice of Driver (VoD) organization within Worldwide Flex Driver Partner Insights & Experience (WW DPIX). VoD is responsible for identifying, interpreting, and acting on signals that indicate friction in the Delivery Partner (DP) experience across the Amazon Flex journey. RABT owns the operational mechanism for identifying, validating, and triaging potential defects in the Rabbit application. The team consolidates feedback from multiple source…