Senior Technical Specialist - Network (NW1)

Role Responsibilities: Monitor and investigate logs across Windows, VMware, and HyperV environments. Troubleshoot and resolve issues using knowledge bases and implement validated fixes. Escalate unresolved issues to L3 and assist during major incident bridges. Ensure compliance with support processes, update tickets, and maintain shift handover documentation. Job Requirements: Graduate in Engineering or Science stream Certified in OS 201, Windows Server Admin, or VMware Fundamentals Strong scri…