Service Coordinator - Delhi

Role & responsibilities The Service coordinator is an Executive level-I in the Asian Paints Ess Ess Bath Division Unit whose prime responsibilities are to maintain Customer Satisfaction score by working in close coordination with the Sales Team. • To handle customer complaints and ensure resolution; • Guiding Technicians for non-solvable complaints on their own. • Visiting consumers site along with Technicians on random basis to understand their ways of working. • Quality of complaint closure •…