Sr.Engineer- Customer Quality
Adzuna
📍 Pune, Maharashtra, Maharashtra, India
via Adzuna API (IN)
Full-TimeOn-Site
Description
Current CVG employees, please click HERE to login and apply. Job Description Key Responsibilities Customer Relationship Management: Act as the primary interface for customer quality matters, representing the voice of the customer within the organization. Lead the resolution of customer complaints and monitor critical quality performance indicators, including PPM, to ensure customer satisfaction and continuous improvement. Root Cause Analysis and Problem Resolution: Drive systematic problem-solv…
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