Support Executive

Job Summary Provide technical support to customers, for home-automation and electronics products. This is an office-based support role. You will not visit sites, but you will guide field installers and customers over phone, video, and chat. Strong electronics basics and fluent Hindi are mandatory. Key Responsibilities / Duties 1.Technical Support •Assist installers with wiring, configuration, and troubleshooting over call/video. •Diagnose hardware issues: sensors, relays, loads, power supplies,…