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System Support Engineer â L1
NeoGenCode Technologies Pvt Ltd
📍 Mumbai, Maharashtra, India
via Adzuna API (IN)
Full-TimeOn-Site
Description
Job Title : System Support Engineer – L1 Experience : 2.5 Years Location : Mumbai (Powai) Shift : Rotational Role Summary : Provide first-level technical and functional support for enterprise applications and infrastructure. Handle user issues, troubleshoot systems, and ensure timely resolution while following support processes. Key Responsibilities : Provide phone/email support and own user issues end-to-end. Log, track, and update tickets in Jira/Freshdesk. Troubleshoot Linux/UNIX systems, we…
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