Team Lead | Windows | Microsoft Applications

Responsibilities: Team Leadership & Mentorship: Lead, coach, and mentor a team of IT support engineers or administrators focused on Windows and Microsoft applications. Conduct regular one-on-one performance reviews, provide constructive feedback, and develop individual growth plans. Manage team schedules, workloads, and ensure adequate coverage. Technical Expertise & Escalation Management: Act as the primary technical escalation point for complex issues related to Windows Server, Active Directo…