Description
Job Description We are hiring a Lead Engineer to own our Voice AI stack end-to-end. You'll drive automation across voice bots, agent assist tools, and CX servicing dashboards, working closely with product and CX teams to scale self-serve and human-assisted support. Key Responsibilities Own the architecture of the AI Voice Bot stack, including the self-serve dashboard that lets internal teams configure and manage voice bot flows without engineering support. Design and build a queue and retry fra…
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