Description
1. Key Responsibilities A. Customer & Site Support Conduct site visits across PAN India and overseas (if required) for product application support and complaint investigation Identify and resolve application-related issues at site B. Complaint Handling & RCA Attend customer complaints along with Sales team Perform root cause analysis (RCA) using structured methodologies Provide corrective and preventive actions (CAPA) timely Prepare and submit technical reports to internal and external stakehol…
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