Description
Skills & Responsibilities - Remotely manage host of daily order pick-up schedules, ensuring 100% on-time delivery - Own a robust real-time connect over information and documents with our service partner for smooth flow of daily collections and process adherence - Ensure top customer experience; attend to and manage escalations, ensure proper RCA and corrective action in place - Own and drive key metrics of product rating, on-time delivery and customer contact ratio; analyse and present weekly a…
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