WFM Data Science Lead

About the Job The WFM Data Science Lead drives the end-to-end data science strategy within Workforce Management, ensuring forecasting accuracy, raw volume data integrity, and scalable analytics solutions that enable operational excellence. This role is an individual contributor, transforming raw data into validated forecasting inputs for advanced modeling. By partnering with Forecasting, Operations, and Data Engineering teams, the WFM Data Science Lead elevates service levels, enhances efficien…