Workforce Optimization (WFO) Specialist

Trigent Software Private Limited

📍 Mini Sectt., Gurgaon, India

via Adzuna API (IN)

Full-TimeOn-Site

Description

Workforce Optimization (WFO) Specialist Location: Gurugram Exp: 3.10Yrs We are seeking an experienced Workforce Optimization (WFO) Specialist to join our global application support team. In this role, you will be responsible for end-to-end administration, deployment, maintenance, and L1 L3 technical support for Verint platforms across V11.x and V15.x environments. You will play a critical role in managing call recording architectures, executing server/database setups, handling high-priority inc…