General IT User Support
Adzuna
📍 Monterrey, Nuevo León, Nuevo León, Mexico
via Adzuna API (MX)
Tiempo completoPresencial
Descripción
The SE Advantage Support L1 role serves as the first point of contact for users of the SE Advantage platform, providing customer-focused assistance across registration, quoting, order management, and system navigation. This position is essential for ensuring smooth platform operations, resolving common issues, and escalating complex cases as needed. Key Responsibilities User & Technical Support Provide first-level support to SE Advantage users across North America. Handle inquiries via email, c…
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